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| FAQ's
FAQ's |
| 1. My photos don't want to load... |
| Check that they are the right extension, only jpg, jpeg, gif, png are acceptable. Then edit the size of the photo's before you load them this will reduce their size and they will be easier to load. |
| 2. My photo's don't display correctly.. |
| On photos loaded for product listings, they automatically, but it is a good idea to edit them before hand. |
| 3. I can't log in.. |
| Make sure you are registered, if so go to the log in page, click on 'click here' on the bottom of the page and full in you email address, your username and password will be emailed to you. |
| 4.My videos don't upload, the format is wrong |
| If you do not think your current video file format is recognized by RightMove.co.za, you may get the best results from converting your file to MPEG4 video with MP3 audio. If your format is recognized, but you are experiencing other issues with format errors, feel free to contact us, and we will try our best to fix it. To convert most any video format to one of the aforementioned accepted formats it is reccommended you use FFMPEG. FFMPEG is a command-line tool, so newer tbl_users may like to use the free tool, SUPER, which can be found at http://www.erightsoft.org/. If you do not produce acceptable results with these tools, you may also try the commercial software, Magic Video Converter [ http://www.magic-video-software.com/magic_video_converter/index.html ]. |
If you like some more information Contact us here via email us here |