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Refund_Policy

Refund Policy

This refund policy describes how we handle refund requests.

Since RightMove.co.za offering is of non-tangible irrevocable goods we do not issue refunds once the order is completed and the product/service is delivered. As a customer you are responsible for understanding this upon purchasing any item at our site.

However, we realize that exceptional circumstances can take place with regard to the character of the product we supply. Therefore, we will, on request for a refund, deal with any issues or complaints that arise on a case by case basis please contact us in the first instance at Contact Us where our team is ready to provide you with timely and efficient professional assistance. Rest assure that we will find the best convenient solution for your query. Please allow 12-24 hours for our customer services team to get back to you on a problem. Please, make sure your request does not contradict our Terms of Use.

If at our discretion a refund is offered this will be repaid by the method of payment it was received.